Contact Us
We'd love to hear from you
Note: For mental health emergencies, please contact crisis services immediately. See our Safety page for crisis resources.
Get in Touch
Have questions, feedback, or suggestions? We're here to help.
The best way to reach us is by email:
- All enquiries: support@trackingmymood.com
We aim to respond to all enquiries within 2-3 business days.
What We Can Help With
- Questions about how Tracking My Mood works
- Technical issues or bugs
- Feature suggestions and feedback
- Privacy and data questions
- Accessibility concerns
- Press and media enquiries
What We Cannot Help With
Important: We are not mental health professionals and cannot provide medical advice, counselling, or crisis support. If you're struggling, please reach out to qualified professionals or crisis services.
Feedback Welcome
Tracking My Mood is built with users in mind. Your feedback helps us improve:
- What features would help you most?
- What's confusing or difficult to use?
- What would make your experience better?
Every piece of feedback is read and considered for future updates.
Bug Reports
Found something that's not working right? Please include:
- What you were trying to do
- What happened instead
- Your device type and browser (e.g., "iPhone, Safari")
- Any error messages you saw
Response Times
We're a small team, so please be patient:
- General enquiries: 2-3 business days
- Bug reports: 1-2 business days for acknowledgement
- Feature requests: We read everything, but can't respond to all
Thank you for using Tracking My Mood. Your support and feedback help us build a better tool for everyone.